Citrix Workspace Macos

On this page:

Citrix Workspace will open and begin launching the virtualized desktop. Ensure your data is saved to U: or remote drive and select “Sign out” from start menu after completing session. Citrix Workspace app for Mac provides you with self-service access to resources published on Citrix Virtual Apps and Desktop servers. Citrix Workspace app for Mac combines ease of deployment and use, and offers quick, secure access to hosted applications and desktops. Occasionally a reset of the Citrix Workspace is needed to fix issues with applications or desktops not appearing in Citrix Workspace. Procedure to reset on an Mac: Open the Workspace App In the upper left corner of your screen, next to the Apple symbol, click on Citrix Workspace and select Preferences: In the Preferences window, click on the Accounts tab then select the VDI. There are also specific instructions on How to upgrade to macOS Catalina (10.15), the latest release, also on the Apple website. Completing this update process not only allows you access to run Citrix Workspace, but ensures your computer is running with the latest security updates and features from Apple. I have tried both Citrix Receiver and Workspace and get the same result. If I configure to use the browser extension then it works within the browser (and therefore has the associated limitations). I have managed to find a workaround which is to launch Citrix Workspace directly (i.e. Take the browser out of the loop) and launch the session.

You may need to change your Kerberos password
To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to change your Kerberos password

Uninstall previous Citrix versions

If you have older versions of Citrix software installed, such as Citrix Receiver or Citrix ICA Client, you can remove them with these steps.

Drag Applications > Citrix Receiver.app into the trash.
Drag Applications > Citrix ICA Client folder into the trash.
Drag userhome > Library > Preferences > Citrix ICA Client into the trash.
Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client.
If it exists, move it to the Trash.

Install Citrix Workspace Client for Mac

Download the Citrix Workspace client for Mac, available from the; Citrix Workspace and click Download. Note: this will take you to Citrix's website to download the latest installer.
If prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.
On a Mac computer, the .dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixWorkspaceApp.dmg file. When prompted, open Install Citrix Workspace.
Click Continue and follow the instructions provided by the Citrix Workspace Installer.
Once installed, continue with Using Citrix to access applications from your Mac.

Using Citrix to access applications from your Mac

Primary method: using Citrix Workspace directly

Launch Citrix Workspace from your /Applications folder.
When prompted to add an account, enter citrixapps.mit.edu.
When prompted to authenticate, enter your Kerberos username (the portion of your MIT email address before the @mit.edu) and password.

Secondary method: logging in via the web

Navigate in your web browser to https://citrixapps.mit.edu.
With the Citrix Workspace client successfully installed, you should see the Citrix StoreFront logon prompt.
Enter your Kerberos username (portion of your MIT email address before the @mit.edu).
Enter your Kerberos password (password used to check your MIT email).
Result: Applications available from the MIT Citrix servers are displayed.
Click the icon for your selected application.

Note for off-campus users

To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.

See: VPN at MIT

Prefab Email for use by BH team

IS&T has upgraded its Citrix servers. The new servers are available at https://citrixapps.mit.edu, and the updated Citrix Workspace is needed.
Instructions for installing the Citrix Workspace client, and access BrioQuery via https://citrixapps.mit.edu are available at:http://kb.mit.edu/confluence/x/WoBRC
Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to https://citrixapps.mit.edu.
Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at:http://ist.mit.edu/vpn

Have Questions or Still Need Help?

downloadWhy can't I download this file?

The session display is four times bigger and network bandwidth usage increases significantly. You might see performance issues if you have applied a bandwidth limiter.

Increase in usage of Remote resources. For most of the users VDA CPU usage only increases marginally. Depending on the capacity and configuration of your VDA, the effect of CPU usage may vary. 3D Pro VDAs are best suited to handle these situations. Ensure that you use VDAs with adequate CPU and memory resources and GPU offloading in case you see degradation in the performance.

Citrix Workspace App For Mac

COMING SOON (we will update this article and Citrix Workspace app for mac release notes when these are available. We do not have a timeline as of now.)